By Kevin M
If your computer is running poorly and you think it may be about to crap out, don’t junk it—the problem may not be the computer itself. It may be the operating system.
Our kid’s computer, a desk top, got hit with a virus about a month ago, one that the AVG system wasn’t able to stop. The computer was at a near standstill. We checked with the Geek Squad to see what they would charge to remove it–$200 plus tax.
Not gonna happen. The computer is five years old, and we’d sooner replace it than pay that much to have it fixed.
We added another anti-virus system that we’ve had excellent results with on our other computers (Trend Micro). It seemed to do the job, but the computer wasn’t moving any faster. I spent an hour and a half on the phone with the techs at Trend, who identified that the problem may be deep in the system registry. They did get the virus thoroughly removed according to their system and Microsoft’s. But still no luck on improving the performance of the computer.
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